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Bartlett House Programs

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Resident Shelter | Night Shelter | Emergency Shelter | Outreach Program | Life Skills Program

Resident Shelter

      Homeless clients of the Resident Shelter Program receive comprehensive case management and set up a Service Plan with an individual case manager to address pertinent issues of joblessness, parenting, domestic violence, health, low income housing, financial dependency and other impediments to independent living. We frequently assist people in connecting them with resources to obtain Supplemental Security Income, Temporary Assistance to Individuals and Families (TANF), Food Stamps, Emergency Assistance, Veteran’s Benefits, Job Training, Vocational Rehabilitation, Alcohol and Drug Abuse Treatment, Marriage and Family Counseling, HUD Subsidized Housing, Clothing and Transportation. Clients in the Resident Shelter Program are required to save 80% of their income, seek employment (if able) or apply for benefits and remain drug and alcohol free. The goal of the Resident Shelter Program is to provide transitional housing (up to 6 months) for clients experiencing difficulties while promoting self-sufficiency.

Night Shelter

      The Night Shelter Case Management Program is our newest program and is aimed at addressing homelessness, while still remaining sensitive to, substance abuse, mental illness and dually diagnosed clients. Because the Resident Shelter Program is a drug and alcohol free program which requires the desire and ability to adhere to a “Service Plan”, clients experiencing substance abuse and/or mental health issues many times have difficulty adhering to the program guidelines. To address this need, we have created a “stepping-stone” program which requires clients to participate in comprehensive case management to develop a Service Plan which will address their homelessness, yet still be sensitive to substance abuse issues, mental health issues and/or any other pertinent issue creating obstacles in obtaining permanent housing. Unlike the Resident Shelter program, clients who come in “under the influence” of a substance will not be automatically in danger of being removed from the program. However, these issues must be included and addressed in their Service Plan. This program offers meals, beds, linens, showers, toiletries and access to the facility from 5pm-8am for a period of up to six months. At the end of the six-months, clients participating in this program must either transition to the Resident Shelter Program, enter a Treatment Facility (if more comprehensive care is needed), move out into permanent housing or only have access to our Emergency Shelter Program.

Emergency Shelter

      The hours of operation for this program are 10 pm - 6:45 am. Clients are provided with a place to sleep, shower facilities, personal hygiene products and linens. There is a 30 day, per calendar year, limit to length of stay in the Emergency Shelter Program. However, the 30 day limit is suspended during times of cold weather. Clients must be in compliance with shelter rules of conduct or run the risk of forfeiting their shelter privileges.

Outreach Program

      Our Outreach Program provides a support system for clients after leaving our facility. Case Managers will conduct home visits to ensure clients have adequate food, their utilities and housing payments are current and most importantly, to provide support given that many former clients do not have the support system that many of us have. We feel that our Outreach Program is a proactive approach to preventing the reoccurrence of homelessness. We have identified a strong correlation between follow-up / outreach services and a reduction in the recidivism rate.

Life Skills Program

      Life Skills Classes are utilized at Bartlett House to educate our clients on a variety of topics relevant to their needs. Topics include everything from balancing a checkbook and development of a budget to shopping on a limited income and interview techniques. By allowing our clients access to these workshops, we, as an agency are able to tap in to the resources offered by other local agencies as well as provide our clients with the tools they will need in the future.